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Loans Receivable

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Changes Coming to Student Loans Payment Processing

On April 3, 2017, Heartland ECSI, a billing service provider for MSU, will begin processing Federal Perkins, Health Profession, Nursing, and long and short term Institutional Student Loan payments and providing your monthly bills. All recurring payments previously scheduled with MSU will be cancelled. Future payments will need to be scheduled with Heartland ECSI.

Borrower Responsibility

Set up future payments, including recurring payments, on Heartland ECSI's website at https://heartland.ecsi.net/ beginning April 3. Instructions will be emailed at that time.

The MSU Student Loan Office will continue to offer:

  • Deferment, cancellation, and forbearance requests
  • Distribution of your annual 1098-E
  • Answering questions about your account
  • Payments you bring in or mail directly to our office

For More Information

Contact MSU Loans Receivable at (517) 355-5140 or (888) 913-3949, email Federal.Loans@ctlr.msu.edu, or visit http://www.ctlr.msu.edu/COLoans.


Information about:

  • Perkins/HealthProfession Loans - information for completion of loan notes
  • Refund Information - information regarding loan disbursement and refund dates
  • National Institute of Health Website - former medical students click here to view information regarding possible loan repayment programs
  • StuInfo - for Perkins, Health Profession, and Long Term institutional loans, the Stuinfo site will allow you to:
    • make on-line payments on your loans
    • enroll for payment reminder
    • view loan balances
    • electronically sign Perkins and Health Profession loans
  • NSLDS for Borrowers - view Direct, FFEL & Perkins Loans. This site includes loans granted at all institutions.

Other Important Links:


Adobe Acrobat Forms

Forms below can be viewed with Adobe Acrobat. If you use the Interactive Forms, you MUST have Adobe Acrobat 4.0 version or better. You can obtain Acrobat as a free add in from Adobe's home page

Non-Interactive Adobe Acrobat Forms:


Frequently Asked Questions

  1. What is the link for the ECSI payment portal and when do I need to begin making payments on this website?

    Heartland ECSI’s website is https://heartland.ecsi.net. On April 3, 2017, Heartland ECSI, a billing service provider for MSU, will begin processing your Federal Perkins, Health Profession, Nursing, and long and short term Institutional Student Loan payments and providing your monthly bills. On that date, all recurring payments previously scheduled with MSU will be cancelled, and you will need to schedule payments going forward on Heartland ECSI’s website.

  2. Whom do I contact for deferments, postponements, and cancellations?

    Please contact the Michigan State University Loans Receivable Department for all questions regarding deferments, postponements, and cancellations at (517) 355-5140.

  3. How can I view my e-signed promissory note?

    If you signed your promissory note electronically, you will be able to view the promissory note through MSU’s StuInfo website, under Financial Aid.

  4. Are 1098E’s tax forms available on the Heartland ECSI web portal?

    No. 1098E’s will be mailed to your address of record.


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