Controller's Home > Student Accounts Office > Direct Deposit Refund Program

Student Accounts

Student Accounts Home Page Picture
Questions? Ask Sparty
 

STUDENT REFUND DIRECT DEPOSITS

Read the following information and then complete the form at bottom of page.

From MSU To Your Bank

The Student Accounts Office at Michigan State University has a convenient program for processing your refund. Through Direct Deposit, we can deposit your excess student account funds or fellowship stipend check in the U.S. financial institution of your choice. It’s simple, safe and convenient.

How Do You Benefit From Direct Deposit?

  • No lost or stolen checks or delay with the mail
  • No running to the bank to deposit your funds and waiting for the check to clear
  • No waiting in line to pick up your refund check in the Administration Building
  • No special arrangements or fear of not receiving your money because you’re not on campus, studying abroad, or not moved into your apartment yet
  • No need to go to your department to pick up fellowship stipend checks
  • You’re in control

Questions and answers about DIRECT DEPOSIT.

Q. If I sign up for Direct Deposit when will it start?

A. Sign up is immediate if you enroll through STUINFO. If you submit a paper authorization your direct deposit enrollment can be completed within 24-48 hours!

Q. How will I know when my refund or fellowship stipend is posted to my bank account?

A. MSU will notify you by e-mail to your MSU provided email account. In order to receive this notification you must activate your email account. Notification will include amount, bank name, checking/savings and date of deposit. You must confirm your deposit with your bank. The email is generally sent 24-48 hours prior to the deposit of funds. Do not write any checks using your credit balance until you confirm that the funds are available in your account. MSU is not responsible for bank charges you may incur by writing checks on an unconfirmed deposit.

Q. When will my funds be available to me?

A. Our refund schedule is as follows: At the beginning of each semester refunds are processed daily during the week before and the week classes start. After this, refunds are processed once a week. Fellowship stipend funds will be available on the 15th of each month. If the 15th is a holiday or weekend, stipends will be available on the closest business day prior to the 15th.

Q. Can my refund be deposited in the account of my choice?

A. YES! You may choose any account for your direct deposit refund…checking, savings, parents. To deposit funds into an account that you are not the owner or co-owner, you must

  1. Print off the form.
  2. Have owner or co-owner fill out necessary information.
  3. Both you and account owner sign.
  4. Mail form to MSU DD Program, Hannah Administration Bldg., 426 Auditorium Rd Room 140, East Lansing, MI 48824

Q. What happens if I change banks?

A. You may UPDATE your direct deposit information any time through STUINFO or you may notify Student Accounts and complete a new application.

Q. If I already have my Grad Assistant or Student payroll check direct deposited, will I need to complete this enrollment form too?

A. Yes. Your Student Account refund or fellowship stipend money is not related to the Payroll Department.

Q. What happens if my refund is not accepted by my bank?

A. If a direct deposit is not accepted by your bank, Student Accounts will be notified and the reason for the rejection reviewed. If the reason for the rejection cannot be resolved, you will be notified.

Q. What happens to my refund or fellowship stipend funds if I am not a registered student?

A. Funds will not be transmitted if you are not a registered student. For fellowship stipends, a check will be produced which can be picked up in Hannah Administration Building, 426 Auditorium Rd Rm 140 once you become registered.

Q. If I have additional questions who should I call?

A. Please contact Student Accounts at (517) 355-3343 or Student Accounts - Fees, Sponsored Aid & Fellowships at (517) 355-5050, Monday through Friday from 8:00 a.m. to 4:45 p.m. You may also email us: Student.Receivables@ctlr.msu.edu


QUICK LINKS
OFFICE ADDRESS
Hannah Administration
426 Auditorium Road
Room 140
East Lansing, MI 48824
Office Hours: M-F 8-4:45
Phone hours: M-F 8-4:45
Cashier Hours M-F 8:30-4:30
OFFICE CONTACTS
Student Receivables
Phone: 517-355-3343
Toll Free: 800-775-4323
student.receivables
   @ctlr.msu.edu
Student Fees, Sponsored
Aid and Fellowships
Phone: 517-355-5050
student.accounts
   @ctlr.msu.edu
Short Term Loans
Phone: 517-355-3340
Fax: 517-353-9640
Michigan State University